Privacy Policy

Information we collect

When you create an account or place an order on Khanak, we collect details such as your name, email, phone number, delivery address, and payment-related identifiers provided by our payment partner (Razorpay).

We also collect technical data such as device type, browser, IP address, and cookies needed to run the store (cart session, login, and analytics if enabled).

How we use your information

We use your information to process orders, arrange shipping, send order updates, provide customer support, prevent fraud, and improve the shopping experience.

We do not sell your personal information. Couriers and payment providers receive only what is required to complete your order.

Data retention & security

Order and account records are kept as long as needed for legal, tax, and support purposes. You may request account updates or deletion by contacting support, subject to retention requirements.

We use industry-standard safeguards for data in transit and at rest, but no online service can guarantee absolute security.

Your choices

You can update profile details from your account, manage cookies in your browser, and opt out of marketing emails where offered. For privacy requests, email khanakstoreofficial@gmail.com.